§ 1 Scope
[Applies to AHL courier, express and parcel services for consumers and businesses.]
§ 2 Conclusion of contract
[Offer, acceptance, price held for 10 minutes after the quote.]
§ 3 Prices
All consumer prices include statutory VAT (PAngV). [Surcharges: fuel, bulky goods, weekend, islands, insurance.]
§ 4 AHL guarantee
[Conditions of the automatic refund when the promised time window is missed; exclusions (force majeure, recipient not found, wrong address).]
§ 5 Liability
[Liability under German Commercial Code (HGB) §§ 407 ff., maximum amounts, declared value and insurance.]
§ 6 Prohibited goods
[List of excluded goods: dangerous goods, weapons, cash across borders, live animals …]
§ 7 Promotions and voucher codes
[Validity period, conditions, no combination, no cash payout – compliant with UWG.]
§ 8 Final provisions
[Place of jurisdiction Frankfurt am Main for merchants, German law.]